All cancellations must be submitted in writing to CAOC. Cancellations received by August 18, 2022, will be subject to a 10% cancellation fee. Cancellations received between August 19 – September 18, will be subject to a 50% cancellation fee, which is subject to the convention registration. If for unforeseen reasons this program is cancelled or changed, CAOC cannot be held financially responsible for airline tickets or other associated fees, and room rates cannot be guaranteed. After September 18, requests for refunds will not be honored. Please email your request to .gro.coac%40iroL Registration substitutions may be made only when the substituting party holds the same membership category as the original registrant. Membership is non-refundable. CAOC reserves the right to substitute speakers and/or topics.